Privacy Policy

The protection of personal data is an important concern for susensoftware GmbH. Therefore, we conduct our activities in accordance with applicable personal data protection and data security legislation. Below you will find out what information we collect, how we use it and who we may provide it with.

Personal data
We do not collect any personal information (such as names, addresses, telephone numbers or e-mail addresses) through our websites unless you voluntarily provide such information to us (eg through registration, survey, contact, application). The collection of these personal data takes place on a voluntary basis, if this is possible for us.

We collect, process and use personal data without further consent, as far as they are necessary for the contract justification and processing as well as for billing purposes. Regularly affected are customers, suppliers and employees.

Incidentally, we are also entitled to use your personal data obtained in connection with the contract justification without further consent for the following purposes:

  • E-mail advertising or market and opinion research by e-mail for your own goods and services
  • Postal advertising or postal market or opinion research
  • Donation advertising for charitable organizations

  • The susensoftware GmbH automatically collects and saves information in the log files of our web server, which your browser transmits to us. These are:

  • Browser type / version of used operating system
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server request

  • These data are not to be assigned to specific persons for susensoftware GmbH. A merge of this data with other data sources is not performed, the data is also deleted after a statistical evaluation. We will not share your personal information, including your address and e-mail address, with third parties without your explicit and revocable consent. This does not apply to our service partners, who require the transmission of data for order processing (for example, the shipping company responsible for the delivery and the bank responsible for processing the payment). In these cases, however, the amount of data transmitted is limited to the minimum required.

    In part, we use service providers who process data on our behalf (for example, in mailing campaigns, software development, on-the-job support). The service providers are u.a. You are obligated to treat all data strictly confidential. You are also prohibited from processing the data for purposes other than those agreed. We also do not sell your data to third parties, nor do we market them otherwise.

    Information, correction, deletion of personal data
    At any time you have the right to information about the stored personal data of you, their origin and recipients, as well as the purpose of storage. Information about the stored data, you can always ask us in writing or by e-mail.

    You also have the right to request the correction or deletion of your data. In addition, data will be erased if their need does not persist, if they have been improperly processed, or if there is a legal obligation to erase under EU or national law. This does not apply to data that is stored due to legal regulations or required for the proper conduct of business.

    The personal data will be deleted immediately in the case of the revocation of your consent or if the purpose of the data use has expired.

    For all questions and concerns concerning the correction, blocking or deletion of personal data, please contact our data protection officer under the contact data in this privacy policy or to the address stated in the imprint.

    Intended Purpose
    In general, we will use the personal information you provide to respond to your requests, process your orders, or provide you with access to specific information or offers. To maintain customer relations, it may still be necessary for us to store or process your personal data. Of course, we respect it, if you do not want to give us your personal data to support our customer relationship (especially for direct marketing or for market research purposes).
    We will not sell or otherwise market your personal information to third parties. A transmission of your data to third parties does not take place, unless we are legally obliged to do so. Insofar as external service providers come into contact with your personal data, we have ensured that they comply with the provisions of data protection laws through legal, technical and organizational measures as well as regular checks.

    "Cookies" - information that is automatically stored on your computer
    We use cookies on our website. These small text files are stored on our PC from our server. They support the presentation of our website and help you to navigate our website. Cookies collect data about your IP address, browser, operating system and internet connection. We do not associate this information with personal data and do not share it with third parties. In no case are cookies used by us to bring malicious programs or spyware on your computer. You may also use our website without the use of cookies, which may result in limited representation and functionality of our offer. If you want to deactivate the cookies, you can do this through special settings of your browser. Please use its help function to make the appropriate changes. You can manage online ad cookies through the following links: for the US for Europe

    Personal data of children will not knowingly collect susensoftware without expressly stating that such data should be transmitted only with parental consent, if applicable legislation so provides. The use or transfer of personal data of children by us takes place only to the extent permitted by law, to obtain the legally required parental consent or to protect children. The term "child / children" must take into account national legal regulations and cultural practices.

    In order to prevent unauthorized access or disclosure and to ensure the accuracy of the data and to ensure the legitimate use of the data, susensoftware uses appropriate technical and organizational procedures. Nevertheless, no electronic communication is completely secure. This means that all data and information that you voluntarily submit to susensoftware could be obtained from third parties by means of unlawful data collection. Susensoftware can not assume any responsibility or liability for the disclosure of information due to errors and / or unauthorized access during data transfer by third parties.

    Links to other Websites
    The website of susensoftware contains links to other websites. susensoftware is not responsible for the privacy policies or the content of these other websites.

    When accessing websites referred to on our website, you may again be asked for information such as name, address, e-mail address, browser properties, etc. Our privacy policy does not regulate the collection, transfer or handling of personal data by third parties.

    Third party service providers may have different and separate terms in dealing with the collection, processing and use of personal data. It is therefore advised to check the websites of third parties before entering personal data about their practice for the handling of personal data.

    Questions and annotations
    susensoftware will respond to any reasonable requests to view and, if necessary, correct, supplement or delete personal data. If you have any questions or comments about this Privacy Policy (for example, to review and update your personal information), please contact our Privacy Officer or click on "Contact Us" in the upper right corner of this screen. As the Internet evolves, we will continue to adapt our privacy policy. Changes will be announced in time on this site. Therefore, you should visit this page regularly to learn about the current state of the privacy policy.

    If you do not want the social network to receive data about you, you must not click on the corresponding button.

    Anonymized website tracking
    In order to better adapt this website to the needs of our customers, we analyze the visits to our website. We use your IP address, which we anonymize beforehand (and possibly similar numbers that are exchanged between computers during normal Internet use) with the intention of being able to analyze data, including the pages operated by susensoftware GmbH, via your browser and your computer. Cookies are also set for this purpose. Our cookie only contains a unique number to recognize you on our websites, but not on third-party websites. The stored data is evaluated exclusively for statistical purposes, in particular, the IP address is not associated with a specific person. A disclosure to third parties does not occur.

    Privacy Policy for the use of Facebook plug-ins (Like-Button)
    On our pages plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our pages. An overview of the Facebook plugins can be found here: When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. Further information can be found in the facebook privacy policy at
    If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

    Privacy Policy for the use of the Twitter button
    With Twitter and the re-tweet features, our websites use plugins from, an offer from Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. If you visit a website of our website that contains such a plugin, your browser establishes a direct connection to the servers of Twitter. The content of the plugin is transmitted by Twitter directly to your browser and incorporated by him into the website. By integrating the plugins, Twitter receives the information that you have accessed the corresponding page of our website. If you are logged in to Twitter, Twitter can assign the visit to your Twitter account. If you use the re-tweet features, the pages you visit will be disclosed to third parties and linked to your Twitter account. For details on Twitter Inc.'s handling of your data and your rights and ways to protect your personal information, see the Twitter Privacy Policy at
    If you do not want Twitter to associate your visit to our pages with your Twitter account, please log out of your Twitter account.

    Privacy Policy for using the google + 1 button
    On our websites, the plug-in google + 1 (Google Plus) is integrated. This is provided and operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ('Google'). You will recognize this button by the sign g + 1. When you visit a website on our website that contains such a plug-in, your browser connects directly to Google's servers, which in turn transmits the content of the plug-in to your browser and links it to the website shown. This will redirect to Google the information that you have visited our website. If you are logged into Google Plus or Google via your personal user account while visiting our website, Google may assign the website visit to this account. Through interaction with plug-ins, e.g. By clicking on the button or leaving a comment, this information is transmitted directly to Google and stored there. If you want to prevent such data transmission, you must log out of your Google Plus or Google Account before visiting our website. We have no control over the amount and content of data Google collects from the button. We assume that your IP address is also recorded and transmitted. You may request information about the purpose, scope, and use of Google Inc.'s data collection on its privacy notices. This website is located at the URL
    If you are a Google Plus member or have logged into Google and do not want Google to collect data about you when you visit our website and link it to your member data stored on Google, you must log in to Google Plus before you visit our website. Log out Google. (Source:

    Our websites use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the following link (http: // to download and install the available browser plugin. More information can be found at or at (for general information about Google Analytics and privacy). We point out that on this website Google Analytics to the code "gat._anonymizeIp ();" was extended to ensure the anonymous collection of IP addresses (so-called IP masking).

    XING share button
    Our website uses the "XING Share Button". When accessing this website, your browser will shortly establish a connection to XING AG (XING) servers with which the XING Share Button functions (in particular the calculation / display of the counter value) are provided. XING does not store personal data about you by calling this website. In particular, XING does not store any IP addresses. There is also no evaluation of your usage behavior via the use of cookies in connection with the XING Share button. The current data protection information on the XING Share button and additional information can be found on this website:

    Google Adsense
    Our websites use Google AdSense. This is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, which allows advertisements to be included on websites. Google AdSense uses cookies. The cookies are files. By storing cookies on your computer, Google may analyze your use of our website. Google AdSense also uses so-called web beacons. These are not visible graphics. Google can use this information, such as analyze the clicks on our website or the traffic on our pages.
    The above information, your IP address and the delivery of advertising formats are transmitted to and stored by the Google servers in the USA. All such information may be disclosed to Google by third parties where required by law or in the event that third parties are instructed by Google to do so. However, Google will never associate your IP address with other Google data. You have the option of preventing the mentioned cookies from being stored on your computer. To do this, you must make a corresponding setting on your Internet browser. However, then there is the possibility that our website is only partially usable for you. Source:

    Right of appeal to the supervisory authority
    In the event of unlawful acts, those affected have the right to complain to the Land Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI):

    Kavalleriestr. 2-4
    40213 Düsseldorf
    Telefon: 0211/38424-0
    Fax: 0211/38424-10

    Data Protection Officer
    If you have further questions about our privacy policy and the processing of your personal data, you can contact our data protection officer Bernhard Kaufmann directly at or +49 2406-9896290.

    Public procedure directory
    The BDSG stipulates in §4g that the data protection officer must make the following information available to everyone in a suitable manner in accordance with §4e:
    1. 1. Name and address of the responsible body:
      susensoftware GmbH
      Eygelshovener Straße 11
      D - 52134 Herzogenrath
    2. Managing directors:
      Axel Susen
    3. Commissioned Head of Data Processing
      Bernhard Kaufmann
    4. Purpose of data collection, processing or use:
      susensoftware has been selling used software licenses since 2001, e.g. from Microsoft and SAP, to new users or mediates their sale. The license transfers are carried out according to the rules of the BGH and the ECJ. Third party maintenance for used software is also offered.

      The range of services also includes consulting, testing and software license management. The objectives are reliability, legal security and quality as well as profitability. The collection, processing and use of data is done for the purposes stated above.
    5. Description of the group of persons concerned and the related data and data categories:
      Customer data, employee data and data from suppliers if these are necessary for the fulfillment of the purposes stated under 4. above.
    6. Recipients or categories of recipients to whom the data can be communicated:
      Public bodies in the case of priority legislation, external contractors in accordance with §11 BDSG and internal departments of susensoftware (eg accounting and sales) to fulfill the purposes stated under 4. above.
    7. Standard deadlines for deleting the data:
      The legislature has issued various retention periods and obligations. After expiration of these deadlines, the corresponding data will be routinely deleted. If data are not affected by this, they will be deleted if the purposes mentioned in section 4 are omitted.
    8. Planned data transfer to third countries:
      A transfer to third countries is currently not planned, otherwise the appropriate legal conditions are created.
    Susensoftware GmbH
    Data Protection Officer
    As of: 05.07.2018


    Publisher of the website

    susensoftware GmbH
    Eygelshovener Straße 11
    D - 52134 Herzogenrath

    telefono: +49 (0)2406 98 96 290
    telefono: +49 (0)2406 98 96 296


    managing Director: Axel Susen

    judicial competence: Aachen HRB 14127
    identification number for VAT purposes: DE 2534 06260